Contact us
CONTACT US
We're Here to Help
At MiniLion, we understand that shopping for baby clothing can come with questions.
Whether you need help with an order, shipping, returns, refunds, product information, or anything else related to your shopping experience, our customer support team is here to assist you.
CUSTOMER SUPPORT
Email:
support@minilion.online
Phone:
1 (604) 319-8887
Business Address:
5735 Nancy Greene Way
North Vancouver, BC V7R 4W4
Canada
CUSTOMER SERVICE HOURS
Monday – Friday
9:00 AM – 5:00 PM
We aim to respond to customer inquiries within 1–2 business days.
HOW WE CAN HELP
You can contact us regarding:
• Product information
• Order status
• Shipping and delivery
• Returns and refunds
• Damaged or incorrect items
• Order cancellation requests
• General questions about MiniLion
ORDER SUPPORT
If you are contacting us about an existing order, please include your order number and the email address used when placing the order.
For product-related questions, please include the product name or a description of the item you are interested in.
Providing these details allows our team to locate your information and assist you more efficiently.
RETURNS & REFUNDS
If you need to return an eligible purchase or request a refund, please contact us before sending anything back.
MiniLion offers free returns and refunds within 30 days of delivery, subject to the conditions outlined in our Return & Refund Policy.
WE'RE HAPPY TO HEAR FROM YOU
Your questions, feedback, and suggestions are important to us.
Whether you're shopping for your own little one, preparing for a new arrival, or looking for a thoughtful baby gift, we're always happy to help make your MiniLion experience as easy as possible.
MiniLion
Founded in 2022
Email: support@minilion.online
Phone: 1 (604) 319-8887